Online Recruitment Service Industry

The twenty-first century has ushered in manySpecialty jobs and high-end jobs are very difficult
alternative ways in which to do business.to categorize in the general worksite. Many jobs
Specifically, Human Resource Management hascan be categorized under many titles and still not
been challenged to keep up with today's fast toolsprovide enough efficient information to match the
of technology. We will explore the pros and consright candidate to the job.
of utilizing the internet for recruitment ofMany sights now offer keywords, but even with
personnel for staffing purposes.this development the keywords are limited. An
The twenty-first century has ushered in manyexample of this would be an employer is looking
alternative ways in which to do business.for an export specialist that is very detailed in
Specifically, Human Resource Management hasinternational documentation, dealing with customs
been challenged to keep up with today's fast toolsand very familiar with rules and regulations in
of technology. We will explore the pros and consother countries. Most job sites would categorize
of utilizing the internet for recruitment ofthis under transportation and warehouse, even
personnel for staffing purposes. The areas we willthough it really doesn't involve these types of
consider are cost, time, interviewing techniquesjobs. However keywords for this type of job
and skills in an effort to justify the use for on-linemay be "export" or "customs", however most
recruitment services.jobseekers looking for this type of job may not
In a recent survey it was reported that 32% ofthink of using these terms. Therefore, the job is
203 respondents were using the internet as aonly submitted to the people that think of these
primary recruitment source; this is up from 20%keywords and those who are in general labor
in 1996. Computer related positions were theclass under transportation and warehouse. This
most commonly filled through the Internetcauses a problem for the employers to try to
postings (accounting for 59% of the workersfind a perfect match,
hired) followed by technical (39%), engineeringAnother disadvantage of online recruitment is the
(29%), consulting (21%), sales (15%),relationship between the application/interviewer
management (14%), marketing (14%), accountingand first impressions. A resume is the first
(10%), as well as various other job classification.impression and will help determine whether or not
This alone shows success with electronic recruitingyou have the required skills. For example, you
for many employers.have two candidates for the export job, one has
The obvious reason for using on-line recruitmenta bachelor's degree in business with one year of
would be instantaneous access to a wide pool ofexperience and where as the other candidate
applicants. This lessens the time it takes to getmay have five years of experience in the field.
the message to a targeted area. Additionally, itMost employers would want the education and
takes little time to set up an account and get thethe experience so in this case based on the
process going. Payment can be made easily overresume they might choose the person with the
the internet, which also eliminates time andbachelor's degree. In this case, the person with
money.five years of experience was one of the top
The cost ratio for internet advertising rather thanpersons in the field and may never be given the
the traditional means such as newspaper, etc.opportunity to share his knowledge base
may also be greater. One must consider theexperience with the employer. If both candidates
amount of time an applicant can stay on thewere at an interview and could explain their
system and/or the employer may advertisementexperience and the knowledge they have of the
in comparison to a $50 to $100 ad which will bejob, perhaps the final decision would be different.
advertised perhaps only two or three days. ThereA candidate may be exactly the right match for
is competition between the on-line recruiters so athe company, but the applicant may live out of
cost savings is possible with due diligence.state and the other applicants may be located in
Electronic links allow the recruitment process tothe immediate area. It might be in the best
be better managed since applicants can viewinterest of the company to offer the job to local
opportunities, look at job descriptions and relatedapplicant instead of accruing the long distance
details, and the potential to submit letters andphone calls, arranging a long distance interview and
resumes online. (SHRM) This gives the employersor paying for relocation expenses.
an added targeted area with a wider variety ofPersonality of a person is not determined online or
links.by a resume, which causes a problem. The
There is obviously a greater need for urbanbest-qualified person on paper may not have the
employers rather than rural employers. Thereattitude needed for the job environment. Some
may be more competition among companies andplaces are now including a personality test with
thus making on-line recruitment more attractive.the online application, to get a feel for the
Rural areas are typically slower in catching on toperson's personality type. This still does not
technological changes unless they are part of areplace the person actually sitting in front the
large corporation.interviewer and discussing what is important to
State and federal statutes require that anthem and their true attitude, but it is a positive
employer not only recruit from a diverse audiencestep. Although there are many disadvantages,
but also design employment announcements thatthere are many advantages and it is up to the
will encourage a diverse group of applicants.employer to weigh the balance between the two.
(McGraw Hill) On-line recruitment meets thisAfter reviewing the pros and cons for on-line
challenge.recruitment, a decision must ultimately be made
There are some disadvantages associated withwhether a company should utilize the on-line
this new technology of online recruitment. Somecapabilities. It is the decision of this group that our
disadvantages are the need for HR staff to havecompany should continue to recruit via the
additional training to utilize new tools and beemployment service, which is necessary since we
prepared to communicate electronically, onlinedo government contract and is a requirement for
recruitment may be expensive depending onAffirmative Action. That being the case, the
which source it utilized, or the company may incuremployment service also has on-line capabilities.
costs if it is not well equipped with the market.Additionally, we would like to take advantage of
Other concerns may be high-end work categorieslocal on-line recruitment to attract applicants from
are hard to pinpoint on general selections forthe immediate area. Our company will be selective
most work sites and, one of the most difficultin the agencies we utilize and upon references
disadvantages to overcome is the manager'sfrom other companies' experiences; we will utilize
decision to hire based on a resume instead ofa good pool of recruitment sources.
face-to-face interviews.As technology is changing faster than we can
The online recruitment has been growing in theadjust to it, the next generations must be open
past few years because of its easy to use- easyto "change". On-line recruitment is a big change
to access- and immediate response. However, infrom our past HR practices but the advantages
determining the "right" candidate, the employersfar outweigh the disadvantages. Advertising for
must hire staff to utilize key words in order tojob openings as well as receiving on-line
recruit the right candidate and have the ability toapplications through the company web site may
read and correctly interpret the online applications.seem overwhelming in the initial stages of
This means more cost to the company in trainingimplementation but with experience our skills will
HR and providing the tools necessary to completerise to meet the need of processing them
the tasks.efficiently.